Document System Management is the basis for digitizing business processes. See how it is possible to transfer and archive documents in the Jira system. Learn about the benefits and see screenshots of the solution, as well as sample document flow paths in the company.
Among project management applications, you can find simple tools that address a single employee’s needs, as well as comprehensive environments for managing an entire portfolio of projects. Our text is addressed to those who want to bring order to work management, centralize processes and gain a single environment for conducting multiple activities. We present the most important functionalities of the Jira Cloud system integrated with the Structure application and Structure.Gantt from ALM Works.
20 years after entering the IT market, Atlassian is still one of the world’s leading providers of enterprise software solutions – from test and development management applications to agile (or cascading) project management systems to business process digitization capabilities, including administration and ITSM. According to recent data, Atlassian already has more than 200 000 customers worldwide and its market value is estimated at more than $60 billion. In order to achieve and sustain these results, Atlassian must be flexible and adapt to the needs of a changing world. Atlassian is now entering a new era with its customers – the Cloud – and is phasing out its Server-based systems.
An intranet improves communication, integrates and gives a sense of belonging. Apart from purely practical advantages, it has a number of assets of a social nature (“social intranet” is also one of the keywords searched in Google). If you are looking for an intranet/extranet that will be functional, intuitive, advanced in terms of functionality and friendly from a visual point of view, we recommend a combination of the Confluence system by Atlassian and Linchpin by Seibert Media.
Electronic recruitment systems and proven recruitment tools are increasingly sought after by professional recruiters and companies, who want to streamline the process of hiring new employees in their organizations. By combining the capabilities of Jira Service Management and Confluence (and proper configuration of both), we can implement a comprehensive environment, in which the recruitment process […]
What’s the difference between a service desk and a helpdesk; what functionalities does an advanced tool like that have, and what criteria to take into consideration when choosing ITSM software for your company? See the answers.
Asset Management is often associated with financial asset management; it can also refer to the management of any fixed assets within a company – and it is in this context that we present the embedding of this concept and related activities in Jira Service Management.
One of the strategic stages of software development work is testing – every single „package” of code should be tested in order to identify and fix bugs as quickly as possible. In addition to automation, it’s important that the environment bridges the silos between the development and operations teams. These needs are met by Jira Software with the Xray app and additional tools.
The Customer Portal is easy to use, and at the same time it offers advanced configuration possibilities. It is a solution dedicated to businesses in need of a platform that will allow their customers and employees to report faults, needs, and problems, which are then forwarded to the appropriate support line. The Customer Portal in Jira Service Management is a tool that is being constantly developed by its producer. It is scalable, certified in terms of compliance with ITIL, and above all – easy to use.
The year 2020, and especially its end, is the time of changes announced by the producer of Jira software. Recently, we have heard about the new licensing and support conditions for Atlassian Server products, and today (November 9, 2020), the company announced the rebranding of their Jira Service Desk. Apart from the new name – Jira Service Management, customers will receive a complex, comprehensive ticket management system. So far, Jira Service Desk has been enriched with many useful functionalities through add-ons. Now it will have them by default, which is a huge step towards meeting the needs of business customers.
What does Jira Cloud have that Jira Server doesn’t? What benefits does it offer, what functionalities are worth noting, and do both these hosting options imply the same way of accounting for maintenance? Here we present the most important differences between Jira Cloud and Jira Server. You should get to know them before making a decision on implementing or migrating your company’s software.
BigPicture by SoftwarePlant, a new version of the project management and PMO development addendum in Jira, is coming. What changes will it bring? How can you prepare for them? I will answer these questions later in the text – please read on.