_Co to jest Augmented Remote Assistance?
增强型远程协助允许远程工作人员在必要时立即与远程专家联系,简化现场服务流程、车间操作和客户沟通。
如同专家亲临现场一样高效,同时,减少差旅费用并迅速解决问题。
主题专家可以远程为员工和客户提供有关如何执行关键任务的分步指导,在工作过程中提供快速、高效的指引。
_功能:
通过远程协助应用程序,专家可以分享专业知识,而无需亲临现场。它可以减轻资深专家的负担,同时,作为“虚拟专家”,可令其提供更长时间的服务。
远程协助降低了提供高技能支持的成本。通过降低成本,公司可以将技术资源用于帮助个人客户。
远程协助可以轻松地将专家与新员工配对,让专家们以虚拟方式指导初级工人。
_优势:
Connect your employees from anywhere and increase their security
Collaborate with the best experts
Reduce errors by up to 30%
Share knowledge faster and more efficiently without having to travel
Increase productivity by up to 40%
Maximize profits and reduce costs with new services and features
The partnership with TTPSC was based on trust and experience.
TTPSC quickly found their place in the team, and the experience and skills they brought enabled us to operate together more effectively. Our colleagues at TTPSC helped us to achieve our goals.
Noel Thethy, Product Owner, Capula
_哪個行業?
_用於的技術棧 增强型远程协助:
ThingWorx
Manufacturing Apps
Expert Capture, Studio, Chalk
Azure IoT Hub