_Revolutionizing Ultrasound Device Management: a leap to autonomous and secure connectivity
Industry
Healthcare
Challenge
- Ensuring secure device communication and identification.
- Manual, time-consuming software updates (up to 15 GB).
- Need for rapid implementation without burdening internal resources.
Technologies
IoT, ThingWorx
Results
- Secured communication via digital certificates.
- Hospitals and clinics gained self-service device management.
- Automated updates and improved operational efficiency.
Summary
A global leader in point-of-care ultrasound systems, with over 125,000 devices installed worldwide, sought to modernize its device management capabilities. The company aimed to streamline software distribution and empower healthcare providers with greater device and use information. Transition Technologies PSC partnered with the customer to develop a secure, scalable solution based on PTC ThingWorx that delivered these objectives—on a tight timeline.
Business Challenges
- Need for secure device communication and identification.
- Manual delivery of large (up to 15GB) software updates across diverse regions with varying regulations.
- Empower hospitals and clinics to manage their own devices and users, reducing reliance on the central organization.
- Fast development timeline minimizing burden to existing internal resources
Solutions
- Implemented a certificate-based authentication system to ensure secure communication, allowing only validated devices to connect with the ThingWorx platform.
- Built a self-service platform enabling hospitals and clinics to manage devices and user access independently.
- Designed a robust system to manage and deliver large software updates reliably, tailored to individual device configurations.
- Customized the user interface to align with the customer’s branding, enhancing usability and familiarity.
Main effects and results
- Rapid development: the project was completed in under 5 months, successfully transforming raw requirements into a fully functional system.
- Increased security: the secure device provisioning system ensured that only authorized devices with valid digital certificates could communicate with the ThingWorx platform.
- Customer empowerment: clinical organizations gained control over device ownership and user management, reducing administrative overhead.
- Seamless certificate provisioning: integration with automated certificate management system to provision new devices and handle certificate renewals.
- Automated software updates: monitor software inventory of each device and automate delivery of updates as they receive regulatory approval in each region.
- Operational efficiency: streamlined device management and software updates, reducing time-to-market for new features and updates.
This initiative not only addressed immediate operational challenges but also laid the groundwork for long-term scalability and innovation—reinforcing our Partner’s position as a forward-thinking leader in medical device technology.
Transition Technologies PSC has been a valued and reliable partner in the development of our Device Management Solutions platform, and their contributions have been integral to our success.
Our collaboration began with a pilot project, laying the foundation for an enduring partnership. Over time, we have expanded our collaboration to include multiple projects of varying scales and complexities.
The expertise of TT’s solution architects and engineers has been great, consistently aligning with our needs and long-term goals. They have demonstrated a deep understanding of our technical and operational requirements, enabling us to deliver our goals. We appreciate the good quality of TT’s work and their commitment to helping us achieve our product goals, and we are excited about the possibilities that lie ahead for our continued collaboration.
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