The impact of artificial intelligence on the customer service industry

The impact of artificial intelligence on the customer service industry

Customer service, though often underestimated, is an important department of modern companies, responsible for maintaining and strengthening customer relationships. In recent years, a revolution in customer service is taking place due to the implementation of numerous AI solutions. The support of AI enables organizations to realize efficient, personalized, and responsive customer service, enabling them to […]

Jacek Gralak
Jacek GralakPortfolio Director
Top 5 tips for 'Real-Time Analytics’

Top 5 tips for 'Real-Time Analytics’

Real-time analytics can revolutionize decision-making providing immediate valuable insights to drive strategic actions. From optimizing timing for analytics to fostering seamless data sharing across organizational boundaries, uncover the key strategies for success in leveraging real-time insights. Don’t miss out on unlocking the potential of real-time analytics to streamline operations and gain a competitive advantage. Introduction […]

Jacek Gralak
Jacek GralakPortfolio Director
Azure Cloud Security: How to ensure the Zero Trust Model and use AI to our advantage?

Azure Cloud Security: How to ensure the Zero Trust Model and use AI to our advantage?

Since the global popularization of remote work in recent years, IT security teams are facing ever-increasing challenges to ensure effective and secure access to organizations’ critical assets, resources, and data.

Elaborate phishing attacks, through which user credentials are being exposed, allowing for lateral movement attacks or installing ransomware on mission-critical infrastructure. Zero-day vulnerabilities enable malicious actors to disrupt accessed services.

Adam Trzeszczak
Adam TrzeszczakSenior Cloud Engineer
How manufacturing data collection turns machine signals into efficiency gains

How manufacturing data collection turns machine signals into efficiency gains

In the manufacturing industry, efficiency is key to staying competitive and profitable. One way to improve efficiency is through data visibility. By having access to real-time visibility of the operational data throughout the manufacturing process, companies can identify bottlenecks, monitor production lines, and make data-driven decisions. In this article, we’ll explore how data visibility can help manufacturing companies improve their efficiency and ultimately their bottom line.

Rafał Kacprzyk
Rafał KacprzykPrincipal IIoT Specialist