Data & AI

Categories:
The impact of artificial intelligence on the customer service industry

The impact of artificial intelligence on the customer service industry

Customer service, though often underestimated, is an important department of modern companies, responsible for maintaining and strengthening customer relationships. In recent years, a revolution in customer service is taking place due to the implementation of numerous AI solutions. The support of AI enables organizations to realize efficient, personalized, and responsive customer service, enabling them to […]

Azure Cloud Security: How to ensure the Zero Trust Model and use AI to our advantage?

Azure Cloud Security: How to ensure the Zero Trust Model and use AI to our advantage?

Since the global popularization of remote work in recent years, IT security teams are facing ever-increasing challenges to ensure effective and secure access to organizations’ critical assets, resources, and data.

Elaborate phishing attacks, through which user credentials are being exposed, allowing for lateral movement attacks or installing ransomware on mission-critical infrastructure. Zero-day vulnerabilities enable malicious actors to disrupt accessed services.