
Jira Service Desk becomes Jira Service Management. New name, more possibilities.
The year 2020, and especially its end, is the time of changes announced by the producer of Jira software. Recently, we have heard about the new licensing and support conditions for Atlassian Server products, and today (November 9, 2020), the company announced the rebranding of their Jira Service Desk. Apart from the new name – Jira Service Management, customers will receive a complex, comprehensive ticket management system. So far, Jira Service Desk has been enriched with many useful functionalities through add-ons. Now it will have them by default, which is a huge step towards meeting the needs of business customers.










