PLM Upgrade

Transition Technologies PSC - Your partner in growth

Switch to the latest version of PLM

Upgrading a PLM system is giving sleepless nights to many companies, evoking associations of disturbances in work, risk of data loss and overall chaos across the organization. It does not have to be that way, if you let an experience partner handle this.

Our vast business knowledge, with many years of hands-on experience and technical background, allows us to professionally advise our customers on how to properly manage and maintain enterprise systems. We specialize in complex deployments of Product Lifecycle Management (PLM) systems, our services ranging from implementation, through configuration, upgrades, migrations and post-deployment support. Our experts have been delivering projects for our customers and business partners from all over the world for years.

Our experience is well documented and supported by references. In 2013 we created an Upgrade & Migration unit, which we continuously develop. This unit specializes in the process of upgrading PLM systems and migrating data to them, including defining strategies and requirements.

Laptop screen displaying a software upgrade to the latest version.

PTC Windchill upgrade – trust our knowledge and experience

Our Upgrade&Migration team specializes in:

Updating all available versions Windchill

Upgrade customizations

Upgrading Windchill system components

Workgroup Managers (WGM), File servers, Visualization Servers, Others

Supporting infrastructure upgrades

Operating systems, databases, web servers, client applications, etc.

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Szymon Bartkowiak

In the PLM realm software development experts usually worked in streams, such as customizing software, system integrations and data migrations, to name a few.

We realized that high specialization instead of using cross-domain teams brings great value to customers, which the PLM market quickly confirmed. It was then that we decided to create a business unit called Upgrade&Migration Centre, which allows us to use our existing knowledge and helps our partners and customers in this specific area.

Szymon Bartkowiak
Chief Executive Officer
Transition Technologies PSC S.A.

Upgrading a PLM system – value

Improved system performance

New functionalities

Enhanced security

Bug fixes

Modern, more intuitive interface

PTC Windchill upgrade – trust our knowledge and experience

Our Upgrade&Migration team specializes in:

Discovery

Before planning the upgrade, we begin by acquiring crucial information about a system and understanding the current state of the PLM environment. This allows us to define requirements and identify elements which will require increased attention, for example customizations. During this phase we ask you to fill a questionnaire which allows us to gather key information for further activities. A 1-3-hour meeting with personnel responsible for managing a PLM instance is sometimes also necessary to understand details. We approach each project phase individually, offering professional support of our experts.

Planning

During this phase we run activities allowing us to prepare for performing the actual upgrade process. These activities include:

  • team mobilization and securing access to resources infrastructure preparation software and license preparation.
  • team mobilization and securing access to resources infrastructure preparation
  • software and license preparation

To ensure full data security and safety we have implemented backup procedures. The project’s schedule is always set up to minimize the impact of the process on our customers’ organizations. We also offer support in planning and performing customization upgrades.

Test Upgrades

Using a backup copy of the production environment we perform test upgrades. This phase allows us to identify and resolve system issues related, for example, with data quality. In most cases we suggest executing additional test iterations, which allow us to eliminate all previously unidentified issues. This methodology enables verification of defined processes. As a result, all data from the source system should be successfully moved to the new version and the process should be confirmed.

Rehearsal

Performing a final test on the latest backup copy of the production system aims at validating the entire process based on a new set of data to identify and eliminate any new issues and ensuring a smooth production deployment.

Production Upgrade (Go-Live)

Upgrading the production system and first startup of the new version are usually performed outside of standard working hours, for example during the weekend. This phase requires very close cooperation with your IT department.

Post-Upgrade Support

Some issues do not surface during testing, regardless of how thorough it is. Our System Administrators and ETL experts will remain at your service after completing the production system deployment to address any such situation. We will also work proactively with your IT department to define capabilities of process optimization in your new system version. During this phase we solve all issues with data quality, performance and functionality. We offer full support in the form of a helpdesk service or directly on-site.

Is your Windchill PLM system too complex?

Download our article to learn how decustomization can help you regain control

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Our Story

PTC
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Windchill advanced global system integrator

20 years of cooperation with PTC in the field of project delivery as well as research and development activities, with the focus on constant delivery of the highest quality products, makes us the main solutions center for larger PTC programs.

Starting with (PLM), through Service Lifecycle Management (SLM), Application Lifecycle Management (ALM), Product and Material Compliance, to Internet of Things (IoT) and Augmented Reality (AR), our work has been awarded as the best in our field on numerous occasions. We are the best in class while maintaining attractive pricing for our customers.

They trusted us

Looking for other services?

Check out the other PLM services that we have in our range.

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