Customer Portal in Jira Service Management: notifications, automation, knowledge base, SLA
The Customer Portal is easy to use, and at the same time it offers advanced configuration possibilities. It is a solution dedicated to businesses in need of a platform that will allow their customers and employees to report faults, needs, and problems, which are then forwarded to the appropriate support line. The Customer Portal in Jira Service Management is a tool that is being constantly developed by its producer. It is scalable, certified in terms of compliance with ITIL, and above all – easy to use.
