_What is Augmented Remote Assistance?
Extended remote assistance enables employees to establish immediate contact with remote experts. This results in a streamlined service and maintenance process on the production hall and improved communication with the customer.
Your employees can be guided step by step by remote experts. Even the most inexperienced employee can complete a task that previously could only be handled by a specialist with extensive practical knowledge.
Save time on business trips, speed up processes, improve quality of work, safety and service.
_What you gain
_Benefits of Augmented Remote Assistance:
Connect your employees from anywhere and increase their security
Collaborate with the best experts
Reduce errors by up to 30%
Share knowledge faster and more efficiently without having to travel
Increase productivity by up to 40%
Maximize profits and reduce costs with new services and features
TTPSC quickly found their place in the team, and the experience and skills they brought enabled us to operate together more effectively. Our colleagues at TTPSC helped us to achieve our goals.
Noel Thethy, Product Owner at Capula
_Technology stack used for Augmented Remote Assistance:
Expert Capture, Studio, Chalk
Azure IoT Hub