We oversee the functioning of the implemented tools for the teams. We know that contact with the customer is key to establishing good cooperation. We are available at all times for questions, concerns, or emerging issues. As part of the implementation work, we provide a helpful training in the use of BMC Helix, Jira, and Confluence. We also provide pre- and post-implementation services.
- Workshops for administrators and end users of Jira BMC
Helix and Confluence.
- Personalized service care from our expert.
- Post-implementation support, i.e. ongoing software monitoring, problem diagnostics, administration, IT solutions, and technical support.
- Consultation and recommendations on the tools used and development of the environment with further functionalities / processes.
- Tips and advice on Atlassian/BMC add-ons.
- Constant contact in the form of phone calls, emails or meetings with the client.