In 2020, the latest version of PTC’s award-winning system, Windchill, has been released in the PLM software market. We wrote about the new and improved features of Windchill 12 in one of our previous articles.
How to upgrade a Windchill 11 instance to the latest version? And what to do if issues arise during the process? In this article, we will show you how you can do it on your own following our expert’s guidelines. We hope this guide will be a useful source of practical tips for every Windchill system administrator.
Since you are considering upgrading to the newly released Windchill version, you have probably investigated the benefits the latest release may provide to your business. However, please make sure all your underlying software is compatible with the latest release using this link. A direct upgrade to the latest Windchill release is not always possible. In a specific implementation, it’s required to run separate upgrade procedures.
Reliable methodology and experience are the keys to an efficient update process. Therefore, having a system with a very complex structure, which Windchill certainly is, we should lean towards solid and proven methods. We highly recommend the following approach:
In the source system, we need to prevent possible problems before the upgrade process. To achieve that, please follow below steps:
The target system must be prepared from scratch with the latest release of Windchill 12. After installation, please proceed next steps:
Make sure that the source and target system contain the same components, it must match one to one, you cannot skip any of the modules in the target system.
It’s not about new capabilities introduced in the newly released version of Windchill. This article covers the main topic related to upgrade process itself:
The upgrade process consists of multiple steps in both environments. Source one should be validated via available methods from Windchill. The target machine must be prepared from scratch.
Some preparation on an existing system is required to follow the next steps.
Setting up the new machine involves installing all modules. Upgrade process doesn’t upgrade an application only data from the database. It is necessary to validate the installed and configured system before doing upgrade.
Select Windchill Directory Server in the next step and define proper credentials:
Later import the same file to the target ldap to achieve a similar result:
The Upgrade Manager tool requires some user input. It is critical to ensure that proper details are given. In case of failure, the tool will provide a link to report errors. Some major steps are listed below.
Customization made to the source Windchill cannot be migrated by the Upgrade tool. So you need to ensure that you deploy necessary updates on the target machine. If you forget about some customization, you will face different errors raised by upgrade process. That’s why it is highly recommended to perform at least one rehearsal upgrade in a non-production environment prior to executing a production upgrade. This will allow you to identify and resolve any issues prior to the actual production upgrade, thus minimizing the chance of failure and the time of execution.TT PSC experts can guide you through the entire process. Want to know more? Please visit our website and contact us to schedule a meeting and learn more about how TT PSC can help your next Windchill upgrade. We hope this guide has been helpful. Sometimes it’s a good idea to get help from professionals who know how to do an update and what can surprise you as they deal with it on a daily basis. Our experts can guide you through the entire process.
If you would like to learn more please visit our website and find out more about our PLM services or schedule a meeting with a Windchill specialist. We are proud to have Advanced Partner certification for Windchill Product Lifecycle Management (PLM), ThingWorx Industrial IoT, and Vuforia Enterprise Augmented Reality (AR) products. TT PSC is the first GSI to be awarded Advanced Partner certification for the entire portfolio of leading PTC technologies.
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